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How
to Order and frequently asked questions.
How do I order? Click on one of our product categories. When you see an item you like, click on it to get enlarge picture. Click on the add to it to your Shopping Cart. Continue shopping until you're ready to check out. Finished shopping? Simply click on Shopping Cart and Checkout. How will I get confirmation that my order shipped? We'll email you a confirmation of your order placement. We will send a subsequent email when we ship your products, including tracking information. How
do I check on the status of my order? How long can I expect delivery to take? Most items ship within 1-2 days of ordering. We do not ship on Saturdays or Sundays. The delivery time is within 3-4 weeks time from the date of purchase. Is my credit card information secure? Yes, we at our web site encrypt (128-bit SSL encryption) all information sent via the Internet, so that data arrives privately and securely at its destination. The transaction is done through a 128-bit SSL secure session. (128-bit SSL encryption, the most advanced and highest encryption in the world) What if I have questions about the products online? Please contact our sales team at  with any questions you have, or call us at +91 9810012189 seven days a
week 9AM to 11PM GMT+5 1/2 hours.
Browser questions? Our website is designed to be used by everyone. If you are experiencing difficulties, we encourage you to contact us +91 9810012189 seven days a week 9AM to 11PM GMT+5 1/2 hours. We are here to help you! How can I get a hold of a "real person" or get a question answered? If you have a question that we did not address, call us at 9810012189 +91 9810012189 seven days a week 9AM to 11PM GMT+5 1/2 hours. How do I know if my items are available All the products on our web site are one of a Kind and are in stock, ready for delivery. How do I remove items from my order? If
your shopping cart is not checked out yet, just press the remove button
on the Shopping Cart page. Once you've checked out and completed the payment
process, we may not be able to cancel an order at this stage. Please go
to cancellation request form at the home page. Refunds generally appear on your credit card statement in one to two billing periods. Since all our online orders require credit cards as the method of payment, your refunds will take the form of a credit back to the same card used to make the original purchase. Is my credit card information secure? Yes, we at our web site encrypt (128-bit SSL encryption) all information sent via the Internet, so that data arrives privately and securely at its destination. The transaction is done through Citibank Payment Gateway, a 128-bit SSL secure session. (128-bit SSL encryption, the most advanced and highest encryption in the world) How do I place a gift order? You will be asked for a shipping address when you enter your order. Please enter the gift recipient's information as requested. Don't forget a phone number! Even if you don't wrap an item, you can include a gift message by typing in your message in the box provided. Don't forget to say whom the gift was from so they know who to thank! Are all of your products available online? Right now, we only represent a select group of our most popular items online. We'll keep adding items In the future, so come back and visit us again! What if I have questions about the products online? Please
contact our sales team at Will you share my E-mail address with other businesses? No. Is this website better than all other websites? We do not proclaim to be better than any other companies. However, we do offer a unique shopping experience as for as the quality and prices are concerned. We bring the finest rugs to you straight from the loom to your room. Browse through our site and see for yourself... chances are you will probably see some of the best products the world has to offer for the best prices. Any other questions we haven't answered? On
questions we haven't answered, or information we haven't provided, we
appreciate your feedback [
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